The Ibadan Electricity Distribution Company (IBEDC) has concurred with the Transmission Company of Nigeria’s (TCN) statement regarding its failure to provide the estimated hours of supply to customers on band A feeders.
In a recent statement, the company expressed that after reviewing TCN’s claim with a commitment to openness, transparency, and accountability, it found the claim to be valid.
Busolami Tunwase, the spokesperson for IBEDC, conveyed the company’s recognition of the efforts invested by the regulator and other stakeholders in the success of the Revised Service Based Tariff program. He mentioned that IBEDC has promptly addressed the inaccuracies and disciplined those involved in the dissemination of misleading information to the public.
It is noted that on April 9th, 2024, IBEDC had initially blamed TCN for its inability to deliver the promised supply hours to its feeders, citing system outages and tripping on TCN’s feeders as the cause.
In a prompt rebuttal, the TCN refuted the accusations in a press release, clarifying that the feeders cited in the IBEDC’s announcement are not part of the TCN network.
This prompted a thorough investigation by the IBEDC, which subsequently discovered the allegations against the TCN to be unfounded.
The IBEDC’s statement partially states: “We have been made aware of the TCN’s report dated April 11, 2024, which highlighted inaccuracies in IBEDC’s message to our customers regarding band A feeders, where TCN was incorrectly held responsible for not providing the projected hours of supply.
“After reviewing the matter with a commitment to openness, transparency, and accountability, we found this to be accurate.
“The management recognizes the dedication and effort that the Regulator and other stakeholders have invested and continue to invest in the success of the Revised Service Based Tariff program. Immediate measures have been taken to rectify the situation and convey the correct message to our staff by disciplining all individuals involved in the miscommunication to the public.”
“We uphold the highest standards of integrity and professionalism in our organization, and we have taken the necessary disciplinary actions.
Moving forward, we apologize for any confusion or inconvenience caused by the misrepresentation and reassert our commitment to providing a reliable electricity supply to all our customers, including those in band A and throughout our service area.
We continue to be dedicated to serving our customers with excellence and integrity, and we value your ongoing support and understanding.”
